Why One82

The Reason IT Service Providers Lose Focus

A lot of IT service providers say that they focus on the bottom line of your business and promise that they will “align your technology with your business”, but then fail to deliver. Why is this? The answer is simple – because traditional outsourced IT services are billed by the hour (time and materials). So the sad fact is that an IT service provider has an inherent conflict of interest; they are compensated when your system fails.

One82 Doesn’t Want To Be Your IT Service Provider;
We Want To Be Your IT Business Partner

One82 is an IT business partner because our success is directly related to how well we focus on the bottom line of your company. Instead of charging you by the hour and being rewarded for failures, One82 is rewarded based on your uptime, your performance, and the positive impact of meeting your objectives. We are always looking for ways that technology can improve the productivity of your employees, improve process, prevent problems, and downtime.

One82 Demystifies Technical Jargon

At One82 you’re not doomed to “hard to understand technicians” and a revolving door of support people. Why deal with someone you don’t know, have never met, and that is located in some overseas call center or distant state? One82 specifically assigns a lead engineer who is the primary representative for your company and will be your first point of contact at One82.

You have direct access to your engineer (office, cell phone, pager, wireless email). This will be someone who understands your systems and you know by name and face.

Do you have special IT needs?

Require the help of multiple engineers? No problem; our team of engineers is at your disposal. Have an important company meeting that could use a technology perspective? Just let us know; we can be there today. Have an emergency? Call us anytime. We are available 24 hours a day, 7 days a week, and our response time is usually less than 5 minutes.

Strong Relationships Remove Communication Barriers

Would you hand over the keys to your company to a group of strangers? Why do it with your technology systems? Your systems hold your information, processes, customer information, and just about every other sensitive detail about your company. Strong relationships take time. Learn why One82 is trusted by companies all over the globe. All of our engineers are thoroughly screened before coming to work for us and are under a confidentiality agreement. It’s easy to build a relationship with us because with One82 you work with the same engineer every step of the way.

Eliminate concerns about hackers, viruses, compliance, and other security issues. One82 monitors your systems 24 hours a day and we eliminate problems when they are ripples instead of waiting until they become tidal waves.

One82 Saves You Money on IT

Everyone has an IT horror story. Overruns, missed time tables, lack of connectivity; all these hidden costs add up to a fortune in lost revenues and real dollars out of pocket.

One82 takes your success very seriously. Our team’s extensive experience in project management, technology implementation, mergers and migrations will help to ensure that your project will go through on time, within budget and without unnecessary expenses, data loss, corruption or downtime.

One82 - The Best in the Business; We Guarantee it!

We are committed to your complete satisfaction. If at any time you are not happy with the service we provide, come talk to us and we will make it right or there will be no charge; 100% no nonsense satisfaction guarantee.

One82 has helped 100's of small businesses boost their performance and achieve their IT initiatives since 2000. Let us help you. Call (866) 270-7664 or please CLICK HERE to speak to one of our specialists.


Getting Started

We Look Forward To Hearing From You!

Have you read through our web site? Would you like to learn more about if and how One82 might help your organization achieve your desired results? If so, please contact us to set up a time to talk. We look forward to speaking with you about your business.

In our initial conversation we will get to understand more about your business and the problems you are facing. If there’s a fit, we’ll set up another appointment over the phone or in person to conduct an exploratory session in which we gather information that allows us to provide you a scope of work, outlining the issues and best solutions.

The first meetings are of course complimentary so please feel free to give us a call, send us an email, or fill in the brief form below. We look forward to working with you!

One82, LLC
Toll Free: (866) 270-7664
Main: (408) 335-0353
FAX: (408) 317-1828
Email: corp@One82.com

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Thank you for visiting,
One82, LLC