When companies say, “we’ll take care of all your IT issues”, they mostly talk about a particular IT component such as security, cloud services, or help desk services.

It is challenging to find an organization that actually ‘takes care of all IT issues’. Mature Managed IT services providers answer this challenge.

What are managed IT services?

Organizations that don’t have the resources or the time to handle their IT architecture outsource their requirements to firms offering managed IT services.

Managed service providers (MSPs) furnish their clients with expert IT services that enable businesses to focus on core strategizing rather than paying attention to what needs to be done regarding the IT division.

Reasons to opt for managed services

While outsourcing your IT needs may not seem like the most viable option, following are the reasons that will convince you otherwise:

• Saving on expenses – Assigning the upkeep of the IT framework of the organization to an MSP helps save precious money since it costs significantly less than hiring and maintaining an internal IT team.
• Integration of modern technologies – MSPs bring readymade, cutting-edge IT solutions that can be easily integrated into the business process for improved workflow.
• Experts on call – Managed service providers have a team of specialists available for your assistance. They provide quick and long-lasting resolutions to all IT issues.
• Enhanced security – MSPs provide companies with the necessary modern security tools to shield the IT infrastructure of small businesses against the most sophisticated cyber threats.
• Proactive approach – The best managed IT firms can help prevent an IT concern from popping up using a preemptive strategy. This saves precious dollars from leaving the company’s kitty in the future.

A comprehensive IT approach includes the measures currently required by the business as well as those that may be needed tomorrow. MSPs help companies be prepared for tomorrow’s IT demands.

Primary MSP services

Managed IT service providers take care of all IT needs of the clients. However, some of the key areas of focus in today’s era are as follows:

1. Cybersecurity – 24-7 security for the IT network is crucial for interruption-free workflow. With 64% of companies having experienced at least one form of cyber-attack globally, the need for cybersecurity has never been higher. MSPs use contemporary security tools to protect firms from data breaches.
2. Help desk – Customer issues can crop up at any time, and businesses are not available all the time. Expert help desk services by MSPs help in long-term issue resolution. The customer remains satisfied, and you become a five-star company in their eyes!
3. Cloud solutions – Cloud computing is the foremost technology MSPs provide to help enterprises run smoothly, worry-free, and with financial sustainability, even in pandemic times.

All in all, managed service providers aid companies in improving efficiency, and boosting productivity, and revenue, and brand awareness, and…the list goes on and on.

One82 is a Managed IT Service Provider that helps small businesses realize their objectives by providing 360-degree IT support. Our team of experts becomes part of your organization to manage your daily IT activities effectively. With mature and reliable cybersecurity and cloud solutions, we take our client’s IT architecture to the next level.

We have only one objective in mind – to make seamless organizational workflow possible for our clients. Contact us today to upgrade your business.