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Privacy Policy

Last Updated: February 2026

Introduction

One82 ("we," "us," or "our") is committed to protecting the privacy of our website visitors, clients, and prospective clients. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.one82.com or use our services.

As a managed IT services provider serving professional services firms, we take data privacy seriously — it's at the core of what we do for our clients every day.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

  • Fill out a contact form or request a discovery call
  • Download a guide or resource from our website
  • Register for a webinar or event
  • Subscribe to our newsletter or email communications
  • Communicate with us via email, phone, or our chatbot

This information may include your name, email address, phone number, company name, job title, and any message content you submit.

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and approximate geographic location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and navigation patterns
  • Referring website or search terms

This information is collected through cookies, analytics tools (such as Google Analytics), and similar technologies.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services
  • Schedule discovery calls and consultations
  • Send you relevant resources, guides, and educational content
  • Improve our website and user experience
  • Analyze website traffic and usage patterns
  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

How We Protect Your Information

As a cybersecurity-focused IT company, we implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL/TLS encryption for all website communications
  • Secure data storage with access controls
  • Regular security assessments and monitoring
  • Employee training on data handling best practices

Third-Party Services

We may use the following third-party services that collect information on our behalf:

  • Google Analytics — website traffic analysis
  • Keap (Infusionsoft) — CRM and email marketing
  • AppointmentCore — scheduling and booking
  • Cloudflare — website security and performance
  • Vercel — website hosting

Each of these services has their own privacy policy governing the use of your information.

Cookies

Our website uses cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings. Disabling cookies may limit some features of our website.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications
  • Object to certain processing of your information

California residents have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information below.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. Contact and lead information is retained in our CRM system and may be deleted upon request.

Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: