How We Keep Your IT Strategy Aligned and Proactive
We don't wait for things to go wrong. Every client gets quarterly reviews where we assess system performance, security posture, and compliance readiness. We look for inefficiencies, risks, and opportunities to improve.
If there's a better way to handle remote access, integrate AI, or automate a manual process, we bring it to the table. If your compliance standards shift, we adjust our systems accordingly. Our job is to keep you ahead of threats, audits, and slowdowns, not scrambling to catch up.
Challenges We Commonly Solve
The firms we work with often face the same pain points:
Slow, unreliable IT support
Security vulnerabilities and phishing attacks
Disconnected systems and failing legacy software that severely damage productivity
Difficulty preparing for audits or staying compliant
Frustration managing remote teams securely
We don't just solve IT issues, we realign technology to support how your business actually works.
A Real Example: Moving a Multi-National Accounting Firm to the Cloud
A mid-sized accounting firm came to us wanting to eliminate all physical servers and expand their team overseas. The challenge? They needed secure, real-time access to QuickBooks Desktop and other legacy applications from the U.S., India, and the Philippines.
We designed and deployed a fully cloud-native environment with encrypted access, centralized management, and zero-trust security. Their remote team had the same seamless access as their in-house staff. No lag, no VPNs, no workarounds.
The result? The firm said it was their smoothest tax season on record.
What’s Included in the Managed IT Services Package
Our core package includes:
Fast, expert support desk with a 3-minute or less response time
Quarterly reviews to assess performance, security, and compliance
A dedicated strategic manager who works directly with your leadership team
Backups, disaster recovery, and advanced cybersecurity services including email and endpoint protection
Recommendations for AI integration and cloud optimization
Our Services
At One82, we offer a broad range of IT services designed to meet the needs of businesses in the Bay Area. Our services include:
Managed IT
Our managed IT services ensure your technology infrastructure runs efficiently and securely at all times. We handle everything from network management to hardware maintenance, so you don't have to worry about IT distractions.
Cybersecurity
Compliance Services
Data Backup & Recovery
Help Desk Services
AI Integration
We help Bay Area accounting, legal, and boutique financial services firms integrate AI into their operations - safely, efficiently, and with the right guardrails in place. From policy creation and vendor vetting to tool integration and team training, we make sure your firm uses AI with confidence.
What the Onboarding Process Looks Like
When a new firm joins One82, we don't just take over support tickets; we build a roadmap. It starts with a full discovery process to understand your current systems, your compliance obligations, and your operational goals.
From there, we create a transition plan that might include migrating legacy systems to the cloud, hardening security policies, or streamlining workflows. We also train your staff and provide clear communication throughout.
The goal is to move you from reactive IT to resilient IT with no disruption and no surprises.
Frequently Asked Questions (FAQs)
Can you help us with compliance requirements?
Do you support remote and overseas teams?
Will you work with our current IT provider during the transition?
If needed, yes. We coordinate handoff and access to ensure no disruption to your operations.
Will we have a dedicated point of contact?
Yes. Every client works directly with a strategic manager who understands your systems and your goals.
Can you help us scale securely as we grow?
Absolutely. That's what we do: design systems that protect and enable growth at the same time.
Our Partner for Over 15 Years
Erika L.
One82 understands how to partner with CPA firms
Brian R.
One82 Is A Champion Of The Customer
