Technology that protects privilege and never misses a deadline

Your clients trust you with their most sensitive matters. Your IT must earn that same trust.

One82 partners with law firms across the Bay Area to deliver IT infrastructure, cybersecurity, and compliance services that protect attorney-client privilege, enforce ethical walls, and ensure your systems never fail when deadlines are on the line.

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26+Years Experience
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One82 has supported law firms in the San Francisco Bay Area since 1999, building deep familiarity with the legal technology stack attorneys depend on — iManage, Clio, MyCase, NetDocuments, and Relativity — and the ethical obligations that govern how those systems must be managed. The California State Bar's technology competence requirements, ABA Model Rules 1.1 and 1.6, and the professional duty to maintain privilege and confidentiality are not abstract concepts for One82. They are the compliance framework our engineers work within every time they configure a law firm's infrastructure, provision a new associate's access, or implement an ethical wall between matters.

The cybersecurity risk facing law firms is real and growing. According to the ABA's 2023 Legal Technology Survey, 29% of law firms reported having experienced a security breach at some point. The IBM/Ponemon 2024 Cost of a Data Breach Report found that professional services breach costs average $4.88 million. And the Council of Insurance Agents and Brokers reported that 79% of cyber insurance carriers tightened their security requirements in 2023 — meaning law firms that cannot demonstrate adequate controls face coverage denials or prohibitive premiums.

Privileged communications and confidential client data require a level of access control, encryption, and audit logging that generic IT providers rarely deliver. One82 structures law firm IT environments specifically to protect attorney-client privilege — enforcing role-based permissions, monitoring for unauthorized data movement, and maintaining the documentation your firm would need in the event of a bar complaint or client inquiry. One82 serves as the IT partner that understands the intersection of legal ethics and cybersecurity because that intersection is where law firms are most exposed.

IT challenges law firms face every day

Client Privilege Is Non-Negotiable

Attorney-client privilege extends to your technology. A data breach doesn't just expose information — it can waive privilege, trigger bar complaints, and create malpractice liability.

Court Deadlines Don't Wait for IT Issues

Missing a filing deadline because your email server crashed or your document management system froze can mean sanctions, malpractice claims, or lost cases. Your IT must be as reliable as your legal work.

Ethical Walls Must Be Technology-Enforced

When your firm handles matters with conflicting interests, you need technology-enforced ethical walls — not just policies. Your IT provider must understand how to implement and audit information barriers.

State Bar Technology Requirements Are Increasing

Most state bars now require attorneys to be competent in the technology they use to serve clients. California Rule 1.1 Comment 8 and ABA Model Rule 1.6 require reasonable measures to prevent unauthorized access.

Regulatory requirements we help you meet

Your firm operates in a regulated environment. We understand the rules — and we make sure your technology complies.

State Bar Ethics Rules

California Rule of Professional Conduct 1.6 requires attorneys to make reasonable efforts to prevent unauthorized disclosure of client information, including through technology.

ABA Model Rules

ABA Model Rule 1.1 Comment 8 requires attorneys to keep abreast of technology, including cybersecurity practices necessary to protect client information.

HIPAA (Healthcare Law)

Law firms handling protected health information in healthcare litigation or ERISA matters must comply with HIPAA security and privacy requirements.

FTC Safeguards Rule

Law firms handling financial data for clients may be covered under the FTC Safeguards Rule, requiring a comprehensive information security program.

Cyber Insurance Requirements

Legal malpractice and cyber insurance carriers require specific security controls. We ensure you meet every technical requirement for coverage.

Client Due Diligence

Corporate clients, especially in financial services, increasingly require law firms to demonstrate robust cybersecurity through vendor questionnaires and security audits.

IT services built for law firms

Every service we offer is tuned for the specific needs of your industry.

Managed IT for Law Firms

Reliable, always-on IT infrastructure designed for law firm workflows. We support Clio, NetDocuments, iManage, LEAP, and all major practice management platforms.

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Cybersecurity for Legal

Protect privileged communications, case files, and client data with layered security. Email encryption, endpoint protection, and 24/7 monitoring purpose-built for law firms.

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Compliance & Ethics

Technology-enforced ethical walls, data retention policies, state bar compliance documentation, and audit-ready security programs for your practice.

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AI for Legal Practice

Legal research AI, document review automation, and contract analysis — implemented with safeguards that protect client confidentiality and privilege.

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Trusted by law firms across the Bay Area

★★★★★
"The thing that I appreciate the most is the level of experience of the techs. I never feel like I know more about something than any person I work with at One82. They are able to quickly access all of our computers and systems to support us. You will not find better service for the price."
Michelle C.
Michelle C.
Firm Administrator

Common questions from law firms

What legal software do you support?

We support all major legal practice management and document management platforms including Clio, NetDocuments, iManage, LEAP, PracticePanther, MyCase, Smokeball, Worldox, and Microsoft 365 for legal. We handle setup, migration, integration, and ongoing support.

How do you handle attorney-client privilege in IT support?

We implement strict access controls, encrypted communications, and need-to-know access policies. Our technicians are trained to handle privileged data appropriately. We can sign confidentiality agreements and BAAs as needed, and we never access case files unnecessarily.

Can you set up technology-enforced ethical walls?

Yes. We implement ethical walls using Active Directory security groups, document management system permissions, email restrictions, and network segmentation. We also provide audit logs that document wall integrity for compliance reporting.

What does managed IT cost for a law firm?

Pricing is per-user per-month with predictable fixed fees. Most law firms with 5-50 employees invest between $150-$300 per user per month for managed IT, cybersecurity, and compliance. The exact cost depends on firm size, complexity, and service level. Book a free 15-minute call for a custom quote.

How do you ensure compliance with state bar technology requirements?

We conduct a technology competence assessment aligned with your state bar's requirements, implement required safeguards, provide documentation for your records, and keep you updated as requirements evolve. We are familiar with California, New York, and most state bar technology obligations.

Do you support remote and hybrid law firms?

Yes. We specialize in secure remote access for law firms. VPN, zero-trust architecture, cloud-based practice management, secure document access from anywhere — all with the same security controls as your office environment.

How do you protect against ransomware targeting law firms?

Law firms are high-value ransomware targets. We deploy endpoint detection and response (EDR), email phishing protection, network segmentation, immutable backups, security awareness training, and 24/7 security monitoring. If an attack occurs, we have documented incident response procedures.

What makes One82 different from other IT providers for law firms?

We specialize exclusively in professional services firms, including law practices. We understand privilege, ethical walls, state bar obligations, and the high-stakes nature of legal deadlines. Our 26+ years of experience means we have seen and solved every legal IT challenge.

Ready to get IT that understands your firm?

Join the law firms across the Bay Area that trust One82 to protect their clients, their data, and their reputation.

No obligation • No pressure • Just a 15-minute conversation about your firm's IT