Managed IT services for Palo Alto professional services firms

We guarantee under 3-minute response times for all support requests. Our Los Gatos headquarters is approximately 25 minutes from Palo Alto, and we have technicians stationed throughout the Bay Area for rapid on-site response. Our proactive monitoring resolves most issues remotely before they impact your workday, and when on-site support is needed, our technicians are there quickly.

Yes. We support firms across all of Palo Alto — from University Avenue and downtown to the California Avenue business district, Town & Country Village area, the Stanford Research Park, and professional offices along El Camino Real. Wherever your Palo Alto office is located, we provide the same enterprise-grade service.

Palo Alto has no shortage of technology companies, but most serve enterprise tech clients — not 15-person law firms or 30-person CPA practices. One82 has spent 26+ years specializing exclusively in professional services. We understand your billing software, your client portal requirements, your regulatory obligations, and the workflows that matter to partners and associates.

Absolutely. Whether you face an IRS review, a State Bar technology audit, a DFPI examination, or an SEC cybersecurity assessment, we prepare your firm with compliant systems, documented policies, and the evidence that examiners expect to see. Our compliance gap assessment identifies weaknesses before regulators do.

Institutional investors and LPs now include 10 to 20 IT security questions in their due diligence questionnaires. We help Palo Alto financial services firms — particularly those along Sand Hill Road — implement the security controls and build the documentation that satisfies DDQ requirements and demonstrates your firm takes data protection seriously.

We implement layered security designed for legal practices: encrypted email and document management, multi-factor authentication, endpoint detection and response, security awareness training for all staff, access controls that revoke departing attorney credentials immediately, and continuous dark web monitoring for any exposure of firm or client data.

Yes. Palo Alto firms operate in a market where clients expect innovation. We help you identify where AI delivers real productivity gains — document review, research acceleration, client communication drafting — and deploy those tools within your compliance framework. Your data stays under your control, and every tool is vetted for regulatory alignment.

We use a per-user, fixed monthly pricing model — no surprise invoices. The exact cost depends on your firm size, complexity, and compliance requirements. We are happy to walk through pricing during a 15-minute discovery call so you can evaluate whether One82 is the right fit.